| Eligibility Criteria | |
|---|---|
| Job Role | Salesforce Intern |
| Education | BE/B. Tech |
| Branch | All |
| Batch | All |
| CTC | Depends on interview |
| Experience | Fresher |
| Job Location | Hyderabad |
| Join us On Telegram | Click Here |
Salesforce, the world’s leading Customer Success Platform and CRM, is seeking an Intern – Associate Technical Support Engineer to join their dynamic team in Hyderabad, India. This is an excellent opportunity for college students or interns who want to experience life at Salesforce, a company recognized as one of Forbes’s “World’s Most Innovative Company” for five consecutive years and one of Fortune’s “100 Best Companies to Work For” for eight consecutive years. As an intern, you will have the chance to work in a collaborative and innovative environment, where you can grow your skills and have fun!
Responsibilities:
- Assist customers in troubleshooting their custom code, integration, and implementation of Salesforce products.
- Debug, troubleshoot, and ensure that customer issues are fully resolved.
- Develop and maintain technical expertise in assigned areas of product functionality.
- Demonstrate outstanding analytical and problem-solving skills.
- Provide explanations of product features and best practices for Salesforce coding.
- Manage customer expectations and strive to enhance the overall customer experience.
- Actively participate in job-related training activities and stay updated with the latest industry trends.
Requirements:
- Excellent verbal and written communication skills.
- Ability to quickly grasp and learn new technologies.
- Strong analytical and problem-solving skills.
- Self-starter with a strong sense of self-motivation.
- Pursuing a BE/B.Tech degree with a minimum of 70% academic scores from Circuit Branches, with a batch of 2024.
- Willingness to work in flexible shift timings, including rotations between AMER, EMEA, and APAC hours.
- Strong commitment to customer satisfaction and delivering high-quality support.
Working Hours:
The position requires working in a 24×7 operating environment, with shifts that may vary. Some examples of shifts include:
- AMER hours: Eastern Standard Time – 5.30 PM/6.30 PM IST or Pacific Standard Time – 9 PM/10 PM.
- EMEA hours: 12:00 PM/1 PM/2 PM.
- APAC hours: 5.30 AM IST onwards.
Join Salesforce’s Futureforce program and become part of the Ohana, a diverse community of employees, customers, partners, and communities working together to improve the state of the world. Don’t miss this incredible opportunity to kick-start your career with one of the fastest-growing enterprise software companies in the world! Click here
